Shipping policy

Shipping & Delivery

Domestic Shipping

Shipping rates are calculated at checkout and include insurance for the full value of your purchase. Delays caused by carriers or unforeseen circumstances are not the responsibility of House Kemora. Signature upon delivery is required for all shipments.

International Shipping

For orders outside the United States, additional processing time may apply. Customs fees, duties, and taxes are the responsibility of the recipient and are not included in the shipping cost.

Packaging

House Kemora ensures that every order is elegantly packaged for a luxurious unboxing experience. Each order includes a branded gift box, jewelry pouch, and authenticity card. Packaging may vary by product.

Delivery Issues

If your package is lost in transit or encounters a delivery issue, contact us immediately at info@housekemora.com. Once an order is delivered and signed for at the correct shipping address, we are not liable for lost or stolen items.